GDPR Compliance

Last updated: Your data protection rights and how we comply with GDPR

Our Commitment to GDPR

Label is fully committed to complying with the General Data Protection Regulation (GDPR). We respect your privacy and ensure that your personal data is processed lawfully, fairly, and transparently.

Your Data Protection Rights

Under GDPR, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Request Your Data →

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

Update Your Information →

Right to Erasure

You have the right to request that we delete your personal data, under certain conditions.

Request Account Deletion →

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Export Your Data →

How to Exercise Your Rights

To exercise any of these rights, you can:

  • Use the links provided above for specific actions
  • Email us at privacy@label.example.com
  • Contact our Data Protection Officer at dpo@label.example.com
  • Visit your account settings

We will respond to your request within 30 days. If we need more time, we will inform you and explain why.

What Data We Collect

Personal Information:

  • Name and email address (via Google OAuth)
  • Profile picture
  • Account preferences and settings

Work Information:

  • Annotation tasks completed
  • Quality metrics and performance data
  • Payment and transaction history

Technical Information:

  • IP address and browser type
  • Device information
  • Usage data and analytics
  • Cookies (with your consent)

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract Performance: To provide our annotation services and process payments
  • Legitimate Interests: To improve our platform and prevent fraud
  • Legal Obligation: To comply with tax and financial regulations
  • Consent: For cookies and marketing communications (where required)

Data Security Measures

We implement industry-standard security measures including:

  • End-to-end encryption for data in transit
  • Encrypted storage for sensitive information
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Employee training on data protection
  • Incident response procedures

International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by the EU Commission
  • Binding Corporate Rules

Lodge a Complaint

If you believe we have not handled your data properly, you have the right to lodge a complaint with your national data protection authority:

  • UK: Information Commissioner's Office (ICO)
  • EU: Your national Data Protection Authority
  • Other: Check your local data protection authority

However, we encourage you to contact us first so we can address your concerns directly.

Contact Our Data Protection Officer

Our Data Protection Officer is available to answer any questions about our data practices and your rights:

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